Frequently Asked Questions
Everything you need to know about your glow.
How long does shipping take?
We offer worldwide shipping. Orders are typically processed within 24 hours. Domestic shipping takes 2-5 business days, while international shipping can take 7-14 business days depending on your location.
Are Bali Body products vegan and cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. The majority of our range is also vegan-friendly, using natural and naturally derived ingredients to nourish your skin.
Can I use the Tanning Oils if I have fair skin?
Absolutely. We recommend using our Tanning Oils in conjunction with an SPF70 or higher if you have fair or sensitive skin. Always ensure you apply sunscreen first, let it sink in, and then apply your Bali Body oil.
What is your return policy?
Due to hygiene reasons, we cannot accept returns on used or opened skincare products. If you receive a damaged or incorrect item, please contact our support team within 14 days of delivery for a replacement.
Do the self-tanning products have a scent?
Our self-tanning range is formulated with a fresh, floral scent and innovative odor-neutralizing technology to ensure you don't have that traditional fake tan smell.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna in select regions.