Returns & Exchanges
We want you to be completely satisfied with your glow, which is why we offer a 14-day return window for products in their original, unopened packaging. Please note that for hygiene and safety reasons, used or opened beauty products cannot be returned.
Initiate Your Request
Contact our dedicated customer support team via email with your order number and reason for return to receive your unique authorization code.
Prepare Your Package
Ensure the items are unused and in their original Bali Body boxes, then securely pack them to prevent any damage during transit.
Ship It Back
Affix the provided return label to your parcel and drop it off at your nearest authorized shipping carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing